{"id":3484,"date":"2024-03-21T13:22:01","date_gmt":"2024-03-21T12:22:01","guid":{"rendered":"https:\/\/dileoffice.com\/service-apres-vente\/"},"modified":"2026-03-03T11:11:58","modified_gmt":"2026-03-03T10:11:58","slug":"service-apres-vente","status":"publish","type":"page","link":"https:\/\/dileoffice.com\/fr\/service-apres-vente\/","title":{"rendered":"Service apr\u00e8s-vente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3484\" class=\"elementor elementor-3484 elementor-1300\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a6c278 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a6c278\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0c14488\" data-id=\"0c14488\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2ea50b descripcion-disenadores elementor-widget elementor-widget-heading\" data-id=\"c2ea50b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Nous avons con\u00e7u un formulaire d'aide qui r\u00e9sout tous types de demandes apr\u00e8s-vente : remplacement de pi\u00e8ces, r\u00e9solution de doutes, garanties...<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-216dd4e\" data-id=\"216dd4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c939d05 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c939d05\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9372d0f\" data-id=\"9372d0f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cfcc685 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"cfcc685\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nouveau formulaire\" aria-label=\"Nouveau formulaire\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3484\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"cfcc685\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9dd3b56 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9dd3b56\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tN\u00b0 DE COMMANDE\/BON DE LIVRAISON\/FACTURE\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9dd3b56]\" id=\"form-field-field_9dd3b56\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00b0 DE COMMANDE\/BON DE LIVRAISON\/FACTURE\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_74a68e4 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_74a68e4\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDISTRIBUTEUR\/CLIENT (LE CAS \u00c9CH\u00c9ANT)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_74a68e4]\" id=\"form-field-field_74a68e4\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"DISTRIBUTEUR\/CLIENT (LE CAS \u00c9CH\u00c9ANT)\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_2a0c38b elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2a0c38b\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tR\u00c9F\u00c9RENCE DE LA\/DES CHAISE(S) OBJET DE LA CONSULTATION\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_2a0c38b]\" id=\"form-field-field_2a0c38b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"R\u00c9F\u00c9RENCE DE LA\/DES CHAISE(S) OBJET DE LA CONSULTATION\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_a599e64 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a599e64\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPHOTOS\/VID\u00c9OS\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_a599e64]\" id=\"form-field-field_a599e64\" class=\"elementor-field elementor-size-sm  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_1ecf0f8 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1ecf0f8\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-MAIL DE CONTACT\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_1ecf0f8]\" id=\"form-field-field_1ecf0f8\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-MAIL DE CONTACT\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_7dbe298 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7dbe298\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPERSONNE DE CONTACT\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7dbe298]\" id=\"form-field-field_7dbe298\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"PERSONNE DE CONTACT\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_71c94c2 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_71c94c2\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEXPLICATION R\u00c9SUM\u00c9E DE LA CONSULTATION (MOTIF)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_71c94c2]\" id=\"form-field-field_71c94c2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"EXPLICATION R\u00c9SUM\u00c9E DE LA CONSULTATION (MOTIF)\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d4feefb elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d4feefb\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tADRESSE DE LIVRAISON INCIDENT\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d4feefb]\" id=\"form-field-field_d4feefb\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"ADRESSE DE LIVRAISON INCIDENT\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_48c735d elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_48c735d\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCOMMENTAIRES\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_48c735d]\" id=\"form-field-field_48c735d\" rows=\"4\" placeholder=\"COMMENTAIRES\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_8915048 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_8915048]\" id=\"form-field-field_8915048\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_8915048\"><span class=\"text-legal\">JE COMPRENDS ET ACCEPTE le traitement de mes donn\u00e9es tel que d\u00e9crit ci-dessus et expliqu\u00e9 plus en d\u00e9tail dans la politique de confidentialit\u00e9 (Votre refus de nous fournir une autorisation rendra impossible le traitement de vos donn\u00e9es pour la finalit\u00e9 indiqu\u00e9e). <\/span><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_a4bbaca elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_a4bbaca]\" id=\"form-field-field_a4bbaca\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_a4bbaca\"><span class=\"text-legal\">JE COMPRENDS ET ACCEPTE de recevoir des informations sur les produits de DILEOFFICE SL dans les termes ci-dessus (Votre refus de fournir l'autorisation impliquera l'impossibilit\u00e9 de vous envoyer des informations commerciales de la part de l'entit\u00e9).<\/span><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ENVOYER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cd49a1 elementor-widget elementor-widget-text-editor\" data-id=\"5cd49a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 1\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Conform\u00e9ment au RGPD et \u00e0 la LOPDGDD, DILEOFFICE SL traitera les donn\u00e9es fournies, afin de r\u00e9pondre aux questions et \/ ou aux plaintes soulev\u00e9es par le biais de ce formulaire et de fournir les informations demand\u00e9es. A condition que vous nous en donniez l\u2019autorisation pr\u00e9alable, nous vous enverrons des informations relatives aux produits offerts par DILEOFFICE SL. Vous pourrez exercer, si vous le souhaitez, les droits d\u2019acc\u00e8s, de rectification, de suppression, et autres reconnus dans la r\u00e9glementation susmentionn\u00e9e. Pour plus d\u2019informations sur la mani\u00e8re dont nous traitons vos donn\u00e9es, consultez notre politique de confidentialit\u00e9.  <\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nous avons con\u00e7u un formulaire d&#8217;aide qui r\u00e9sout tous types de demandes apr\u00e8s-vente : remplacement de pi\u00e8ces, r\u00e9solution de doutes, garanties&#8230; Conform\u00e9ment au RGPD et \u00e0 la LOPDGDD, DILEOFFICE SL traitera les donn\u00e9es fournies, afin de r\u00e9pondre aux questions et \/ ou aux plaintes soulev\u00e9es par le biais de ce formulaire et de fournir les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"disabled","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"disabled","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"disabled","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3484","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/pages\/3484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/comments?post=3484"}],"version-history":[{"count":3,"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/pages\/3484\/revisions"}],"predecessor-version":[{"id":7461,"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/pages\/3484\/revisions\/7461"}],"wp:attachment":[{"href":"https:\/\/dileoffice.com\/fr\/wp-json\/wp\/v2\/media?parent=3484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}