Dilebook
Our Dilebook gathers the best of our experience, evolving the traditional concepts of catalogue and price list in a format that combines both and stands out for its visual quality and practicality for a daily life use.
It is essential that the seller provides the end customer with basic training on the characteristics and handling of the chair before delivery/use.
DILEOFFICE S.L. reserves the right to reject any warranty claim when we consider that the error has been caused directly by the user.
The DILE warranty covers components (bases, steel frames, arms, seat and back exteriors, mechanisms) for 5 years, except for surface damage caused by normal use.
Esta garantĆa serĆ” vĆ”lida para todas las colecciones excepto las colecciones Basic.
COVERED BY THE DILE WARRANTY
Ā· Mechanism (including casing, internal mechanisms and anchors)
Ā· Gas lift (if included with the product)
Ā· Castors (if included with the product)
Ā· Arms (if included with the product): including casing, internal mechanism and button panels
Ā· Base (if included with the product)
Ā· Outer seat/backrest (if included with the product)
NOT COVERED BY THE DILE WARRANTY
Ā· General wear and tear due to misuse of the product
Ā· Incorrect use of the chair’s functions/mechanisms without prior training
Ā· Use of the chair for any purpose other than seating, including modification or alteration of the product.
Ā· Damage or wear and tear due to improper use and use of the product in unsuitable environments and conditions.
Ā· Desgaste natural de los tejidos de tapicerĆa
Ā· Fabrics provided by the customer
Ā· Cleaning: using tools or products not recommended for cleaning textiles, synthetics and leather
Ā· Lack of proper product maintenance
Ā· Stains caused by transfer from external fabrics (jeans, dyed clothing, etc.) to our finishes are excluded.