At DILE we face strong competition which, encourages us to do better. In this sense, and as a differentiating factor from other brands and products that base their commercial strategy around PRICE, DILE champions the values of QUALITY and EUROPEAN manufacture.
Additionally, chairs are products subject to wear, so durability is a key factor. Customers who appreciate these factors have no doubt that DILE is the right choice.
This reinforces DILE’s position of being an exception in the sector by guaranteeing our chairs for three years.
We would like to amplify the information about the conditions of our said warranty.
DILEOFFICE S.L. reserves the right to refuse any warranty claim where we consider that the fault or defect has been caused directly by the user.
The DILE warranty includes 5 years for components (bases, steel frames, arms, seat and back exteriors, and mechanisms) except for surface damage caused by normal use.
This guarantee will be valid for chairs with normal use, with a maximum of 8 hours (except Atika 24H and Flexa 24H).